Knowing When to Move On: Signs It's Time for a New UX Research Opportunity

By Philip Burgess | UX Research Leader

Starting a career in UX research is exciting. You get to explore how people interact with products and help shape better experiences. But after some time, you might feel stuck or unsure if your current role is still the right fit. I’ve been there myself, and recognizing when it’s time to move on can be tricky. In this post, I’ll share key signs that helped me decide it was time to look for a new UX research opportunity, along with practical advice for anyone facing the same crossroads.

A UX researcher’s desk with user journey maps and notes

Feeling Stagnant in Your Role

One of the first signs I noticed was a growing feeling of stagnation. When I stopped learning new methods or tools, I realized my growth was limited. UX research is a field that evolves quickly, with new techniques and technologies emerging regularly. If your current role doesn’t challenge you to expand your skills or try new approaches, it might be time to explore other opportunities.

For example, I once worked at a company where the research process was stuck in traditional surveys and usability tests. I wanted to experiment with remote ethnography and eye-tracking, but there was no support or budget for it. That lack of innovation made me question if I could grow there long term.

Lack of Impact on Product Decisions

Another clear sign is when your research doesn’t influence product decisions. UX research should guide design and development, but sometimes teams treat it as a checkbox or afterthought. If you find your insights ignored or dismissed repeatedly, it can be frustrating and demotivating.

In my experience, I had a project where I presented detailed user feedback, but the product team went ahead with their original plan anyway. Over time, this happened so often that I felt my work wasn’t valued. When your research doesn’t lead to real change, it’s worth considering a role where your voice matters more.

Poor Support from Leadership

Support from managers and leadership plays a big role in job satisfaction. If your leaders don’t understand or prioritize UX research, you might struggle to get resources, time, or recognition. I noticed this when my manager focused mostly on short-term deadlines and didn’t see research as a strategic investment.

If you’re in a similar situation, ask yourself if the company culture aligns with your values and career goals. Sometimes, no matter how much you push, the environment won’t change. That’s a strong signal to look for a place where UX research is respected and integrated into the product process.

Limited Career Advancement

Career growth is important for motivation and long-term success. If your current role offers no clear path for advancement or skill development, it can feel like a dead end. I once stayed too long in a junior UX research position because I was comfortable, but eventually realized I wasn’t moving forward.

Look for opportunities where you can take on more responsibility, lead projects, or mentor others. If your current job doesn’t offer these chances, it’s a sign to explore roles that support your professional growth.

Burnout and Loss of Passion

Burnout is common in any job, but especially when you feel undervalued or stuck. I remember feeling drained after months of repetitive tasks and little recognition. When passion fades, it affects the quality of your work and your overall happiness.

If you’re experiencing burnout, take time to reflect on what’s causing it. Sometimes a new role with fresh challenges and a supportive team can reignite your enthusiasm for UX research.

A UX research notebook open with sketches and handwritten notes

How to Prepare for a New Opportunity

Once you recognize these signs, it’s important to prepare thoughtfully for your next step. Here are some tips that helped me:

• Update your portfolio with recent projects that showcase a variety of research methods and impact.

• Network with other UX researchers through meetups, online communities, or conferences to learn about new openings.

• Reflect on what you want in your next role, such as company culture, project types, or growth opportunities.

• Practice interviewing by discussing your research process and how you’ve influenced product decisions.

• Stay curious and keep learning even while job hunting, so you can bring fresh ideas to your next position.

  
  

Final Thoughts

Knowing when to move on from your current UX research role isn’t always easy, but paying attention to your growth, impact, support, and passion can guide you. If you feel stuck, undervalued, or burned out, it’s worth exploring new opportunities that align better with your career goals and values. Moving on can open doors to exciting projects, stronger teams, and renewed enthusiasm for your work.