By Philip Burgess | UX Research Leader User experience (UX) research shapes how products and services meet real user needs. But with so many types of UX research, it can be confusing to know which method fits your project. I’ve worked on several design projects where choosing the right research approach made all the difference. In this post, I’ll walk you through the main types of UX research, explain when to use each, and share best practices to get the most from your effort

Creating a clear and practical evaluative research plan is essential for gathering meaningful data and making informed decisions. Whether you are assessing a program, product, or service, a well-structured plan guides your research process and ensures you focus on the right questions. This post breaks down the key components of an evaluative research plan template, offers examples, and shares best practices to help you design your own. Detailed research plan document on desk