Leadership often calls for courage, vision, and empathy. Yet, one of the most overlooked qualities for servant leaders is the ability to sit with discomfort. This skill is not about avoiding pain or stress but about facing difficult emotions and situations head-on. Servant leaders who learn to embrace discomfort create stronger connections, foster growth, and lead with authenticity. Embracing discomfort: Servant Leadership Why Discomfort Matters for Servant Leaders Servant le

Servant leadership often brings to mind images of leaders who always say yes, support their teams unconditionally, and put others’ needs first. While this approach builds trust and fosters collaboration, there are moments when saying no becomes essential. Saying no does not contradict servant leadership; instead, it strengthens it by setting boundaries, protecting resources, and guiding teams toward sustainable success. Understanding when and how to say no is a vital skill fo

By Philip Burgess | UX Research Leader Servant leadership has gained popularity as a leadership style that focuses on serving others, fostering collaboration, and prioritizing the growth and well-being of team members. It encourages leaders to listen, empathize, and support their teams rather than simply directing or commanding. Despite its emphasis on humility and service, servant leadership still requires clear expectations to function effectively. Without clear guidelines,

By Philip Burgess | UX Research Leader Servant leadership often gets misunderstood as a style where leaders simply yield to others, avoiding conflict or difficult decisions. This view misses the core of what servant leadership truly means. Serving others does not require passivity or sacrificing your own needs and limits. In fact, setting clear boundaries is essential to lead effectively while serving. This post explores how servant leaders can balance care and authority, ens