Leading a UX research team is a journey filled with constant learning. Even after years in the role, I find myself discovering new insights about leadership, collaboration, and the impact of research on product development. The challenges and rewards keep evolving, and so do the lessons. Here, I want to share some of the most valuable lessons I’m still learning as a UX research leader, hoping they resonate with others in similar roles or those aspiring to grow in this field.

When I think about my role as a leader, one thing always comes to mind: I work for my team, not the other way around.  That mindset is at the heart of servant leadership , and it’s shaped every decision I’ve made in my career. Over the years, I’ve led teams of every size—from one person to fifteen—and in every scenario, my focus has been the same: remove barriers, build trust, and help people grow into their best selves. What Servant Leadership in UX Research Means to Me Serv