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UX Research Didn’t Lose Influence — It Lost Its Seat at the Decision Table
UX Research Didn’t Lose Influence — It Lost Its Seat at the Decision Table There’s a quiet myth circulating in UX right now: “UX research used to be influential, but leadership stopped caring.” That’s comforting — and wrong. UX research didn’t lose influence. It lost proximity to decisions . And those are not the same thing. Influence Doesn’t Come From Insights It Comes From Timing Most UX research teams are producing better work than ever: Cleaner synthesis Sharper insight

Philip Burgess
3 min read
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