By Philip Burgess | UX Research Leader Starting a career in UX research can feel challenging when you don’t have client projects to showcase. A strong portfolio is essential to demonstrate your skills, thinking process, and impact. But what if you haven’t worked with clients yet? This post offers practical steps to build a compelling UX research portfolio without relying on paid or freelance client work. A UX research project outline displayed on a laptop screen UX Research P

Landing a UX research role depends heavily on how well your resume communicates your skills and experience. Many talented UX researchers miss out on opportunities because their resumes contain avoidable errors. These mistakes can make your application blend into the crowd or confuse hiring managers about your true capabilities. This post highlights common UX research resume mistakes and offers practical tips to fix them, helping you stand out in a competitive job market. Exam

Breaking into UX research can feel like a challenge, especially if you don’t come from a design or tech background. Yet, the field is growing fast and welcomes diverse skills and perspectives. If you want to build a career in UX research in 2025, you don’t need a traditional design degree. Instead, focus on developing the right mindset, skills, and experience to understand users and improve products. User interview session in progress Understand What UX Research Really Is UX

By Philip Burgess | UX Research Leader Creating a UX research case study that stands out requires more than just presenting data. It involves telling a clear story that shows how research influenced design decisions and improved user experience. This post breaks down the essential parts of a strong UX research case study and offers practical tips to help you craft one that communicates your work effectively. UX researcher reviewing user journey maps UX Research Case Study: St

User experience (UX) research case studies are vital tools for showcasing how research informs design decisions and improves products. Yet, many struggle to present their findings clearly and effectively. This post breaks down the essential elements of a UX research case study and offers a practical example to guide your own work. A UX researcher reviewing user feedback data on a laptop What a UX Research Case Study Should Include A well-structured UX research case study tell

By Philip Burgess | UX Research Leader Creating a UX research case study that truly stands out requires more than just presenting data. It demands a clear structure that guides readers through the problem, the process, and the results. Understanding which categories to include helps communicate your work effectively and shows the value of your research. This post breaks down the essential categories that every UX research case study should have to make a strong impact. A UX r

By Philip Burgess | UX Research Leader A UX research case study can be a powerful tool to showcase your skills, insights, and impact on a project. But not every case study earns trust or respect. Credibility matters because it helps readers understand your process, learn from your findings, and believe in your conclusions. What exactly makes a UX research case study credible? This post breaks down the key elements that separate strong case studies from weak ones, with practic

By Philip Burgess | UX Research Leader User experience (UX) research plays a crucial role in designing products that truly meet user needs. Yet, many organizations face a challenge: how to make UX research accessible to more team members without sacrificing the quality of insights. Opening up research beyond specialized teams can speed up decision-making and foster a user-centered culture. But if not done carefully, it risks producing unreliable or shallow findings. This post

By Philip Burgess | UX Research Leader Every business today relies heavily on digital assets, and repositories often hold the key to unlocking greater value. Yet many organizations treat their repositories as mere storage spaces for code or documents, missing out on their potential to drive business growth and innovation. Transforming your repository into a strategic asset means using it to support decision-making, improve collaboration, and accelerate product development. Th