By Philip Burgess | UX Research Leader Prioritizing insights effectively can transform how teams make decisions and allocate resources. With many ideas and data points competing for attention, choosing what to focus on next becomes a challenge. Insight prioritization templates like ICE, RICE, 6R, and Opportunity Scoring offer structured ways to evaluate and rank ideas based on clear criteria. These methods help teams move beyond gut feelings and guesswork, enabling smarter, f

Starting a research project can feel chaotic without a clear plan. Teams often waste time clarifying goals, roles, and expectations. A well-designed research kickoff template helps align everyone quickly, setting the stage for smooth collaboration and focused work. This post explains how to create a research kickoff template that brings teams together efficiently and keeps projects on track. Team collaborating using a research kickoff template Why a Research Kickoff Template

When it comes to creating products that truly resonate with users, understanding their needs and behaviors is non-negotiable. That’s where UX research services come into play. They help us dig deep into user motivations, frustrations, and preferences, so we can design experiences that feel intuitive and delightful. But what exactly do these services entail? And how can we leverage them to make smarter design decisions? Let’s dive in and explore everything you need to know abo

Heuristic evaluation is a practical method to identify usability problems in user interfaces. It helps teams improve design by systematically checking how well a product follows established usability principles. Using a clear template for heuristic evaluation makes the process more efficient and consistent. This post explains how to create and use a heuristic evaluation template, with examples and tips to get the most from your usability reviews. Printed heuristic evaluation

Aligning stakeholders is a critical step in any project or initiative. Without a shared understanding of goals, key performance indicators (KPIs), and success criteria, teams risk miscommunication, wasted resources, and missed deadlines. This post offers a practical template to help you bring stakeholders together around clear objectives and measurable outcomes. Project planning board showing stakeholder goals and KPIs Why Stakeholder Alignment Matters Projects often involve

Creating user experience (UX) designs quickly without losing quality is a challenge many designers face. AI prompt templates offer a practical way to speed up UX synthesis by providing structured starting points for generating ideas, wireframes, and user flows. This post explores how using AI prompt templates can help UX professionals work more efficiently while maintaining creativity and clarity. UX wireframe template displayed on laptop screen AI Prompt and UX Research Temp

User experience (UX) research is the foundation of creating products that truly meet user needs. Without a clear structure, UX research can become chaotic, leading to missed insights and wasted effort. Using well-designed templates helps organize the process, ensures consistency, and captures valuable data effectively. This post outlines the essential UX research templates you need to conduct a full-scale UX study, from planning to analysis. Desk setup showing UX research not

By Philip Burgess | UX Research Leader Navigating a healthcare portal can feel overwhelming for many users. These platforms often contain vast amounts of information, multiple services, and sensitive personal data. When the user experience is complicated, patients and healthcare providers alike may struggle to find what they need quickly and efficiently. Improving user experience in such a complex environment is essential to ensure users can access care, information, and supp

By Philip Burgess | UX Research Leader When a product faces a critical issue that threatens its success, relying on a single research method rarely provides the full picture. Mixed methods in UX research combine qualitative and quantitative approaches to uncover deeper insights and guide better decisions. This post explores how using mixed methods can solve high-stakes product problems by blending data-driven analysis with human-centered understanding. UX researcher reviewing